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Contact Rizzio Support

Our support team is available 24 hours a day, 7 days a week. Whether you have a question about your account, a payment, a bonus or anything else on the platform — we are here to help quickly and without the runaround.

Live Chat

The fastest way to get help. Our live chat team typically responds within 2 minutes. Available directly inside the platform after you log in — look for the chat icon in the bottom corner.

Online now — 24/7
Email Support

Prefer to write? Send us an email and we will get back to you within a few hours. Email is the best option for account-related matters that need documentation, screenshots or detailed explanation.

[email protected]

What Our Support Team Can Help With

Account registration, login issues and password resets
Deposit and withdrawal questions, processing times and limits
Welcome bonus, free spins and ongoing promotion queries
Identity verification and KYC document submission
Game loading issues, disconnection problems and general technical help
Responsible gambling tools, deposit limits and self-exclusion requests

Need help with problem gambling? If gambling is affecting your life or the life of someone you know, please contact Gambling Help Online on 1800 858 858 — free, confidential and available 24/7.

Live chat: average response under 2 minutes. Email: typically within 2–4 hours. Our team is available every day of the year including weekends and public holidays.