Responsible Gambling

Casino Play Is Not a Way to Make Money

Every casino game is designed with a mathematical edge in favour of the house. This means that over time, the platform will always return less than it takes in across all players combined. Individual wins happen — but no strategy, system or pattern of play can overcome the built-in odds. Casino games are games of chance, and every outcome is random and independent.

You should only gamble with money you can afford to lose. Never gamble with rent, savings, borrowed funds or money set aside for essential expenses. If you are playing to recover a loss or to make up a financial shortfall, please stop and speak to someone.

If it is no longer fun — it is no longer a game.

Set daily, weekly or monthly limits on how much you can deposit into your account. Once set, limits can be lowered immediately but increases require a cooling-off period.

Set reminders that notify you how long you have been playing. Regular breaks help you stay in control and keep gambling in perspective.

Periodic pop-up notifications during play that show how long your session has been and how much you have spent. A simple tool that keeps you informed in the moment.

If you feel your gambling is out of control, you can self-exclude for a period of your choice. During exclusion, you will not be able to log in or access the Platform.

You can close your account at any time. Contact our support team and we will process your closure request immediately, returning any available balance to your verified payment method.

Register with BetStop to self-exclude from all licensed online wagering services in Australia in one step. Rizzio supports and respects BetStop registrations.

Decide what you can afford to spend before your session begins. Treat it as your entertainment budget for the day — not a target to reach.

Never play with money needed for rent, bills, food or any other essential expense. If losing your stake would cause you real financial stress, it is too much.

Decide how long you want to play before you start. When your time is up, stop — regardless of whether you are ahead or behind.

Losing is a normal part of gambling. The urge to play more to win back losses is one of the most dangerous patterns in problem gambling. If your budget is spent, walk away.

Step away from the screen at regular intervals. Breaks help you stay aware of how much time and money you have spent and reset your perspective.

Avoid gambling when you are under the influence of alcohol or substances, or when you are feeling stressed, anxious, upset or emotionally low.

Do not use your casino account balance as a savings account. Withdraw winnings regularly and keep gambling money clearly separate from everyday finances.

If gambling is starting to feel compulsive or causing stress, speak to someone as soon as possible. Early support is far more effective than waiting until things are out of control.